Terms of service

Last Updated: August 6, 2026

Welcome to Molly Charm. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to these Terms. If you do not agree with any part of these Terms, please discontinue using our website.

Throughout these Terms, "Molly Charm," "we," "our," and "us" refer to Molly Charm, while "you" refers to every visitor, customer, or user of our website.

Your Agreement

By using this website, you confirm that you have read, understood, and accepted these Terms of Service, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

Eligibility

To purchase products from our website, you must be at least 18 years old or have reached the legal age of majority in your country or region.

You agree that all information submitted during checkout is accurate, complete, and up to date.

Products & Pricing

We work hard to ensure that all product information—including descriptions, images, pricing, and availability—is accurate.

However, Molly Charm reserves the right to:

  • Update or modify product information at any time.
  • Correct pricing or typographical errors.
  • Limit purchase quantities.
  • Discontinue products without prior notice.

Please note that product colors may appear slightly different depending on your monitor or mobile device settings.

Orders

Every order is subject to review and acceptance.

We reserve the right to decline or cancel any order for reasons including, but not limited to:

  • Product availability
  • Payment verification issues
  • Pricing inaccuracies
  • Suspected fraudulent activity
  • Violations of these Terms

If payment has already been completed for a canceled order, a full refund will be issued to the original payment method.

Payments

Orders are processed only after payment has been successfully authorized.

To protect both our customers and our business, additional verification may be requested before an order is released for shipment.

Shipping

Shipping options, fees, and estimated delivery information are outlined in our Shipping Policy.

Please note:

  • Shipping estimates are provided as guidelines only.
  • Delivery dates are not guaranteed.
  • Delays caused by carriers, weather, holidays, or other unforeseen circumstances are beyond our control.
  • Molly Charm does not ship to APO, FPO, or DPO military addresses.

Returns

Returns, refunds, and eligibility requirements are governed by our Return & Refund Policy.

By placing an order, you acknowledge and accept those conditions.

Intellectual Property

All content displayed on the Molly Charm website, including but not limited to:

  • Brand name
  • Logos
  • Product photography
  • Images
  • Text
  • Graphics
  • Icons
  • Website layout and design

is owned by Molly Charm or its content licensors and is protected under applicable intellectual property laws.

No material from this website may be copied, reproduced, distributed, modified, or otherwise used without prior written permission.

Responsible Use

By accessing our website, you agree not to:

  • Violate any applicable laws or regulations.
  • Submit false, misleading, or fraudulent information.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Disrupt or interfere with the operation or security of our website.

Failure to comply may result in restricted access or cancellation of future orders.

Third-Party Services

Our website may contain links to third-party websites for your convenience.

These websites operate independently, and Molly Charm is not responsible for their content, products, services, or privacy practices.

Your use of third-party websites is entirely at your own risk.

Disclaimer

Our website and services are provided on an "as available" and "as is" basis, except where otherwise required by law.

While we strive to maintain accurate information and uninterrupted service, we cannot guarantee that the website will always operate without interruption or technical issues.

Limitation of Liability

To the fullest extent permitted by applicable law, Molly Charm shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.

Our total liability shall never exceed the amount paid for the product giving rise to the claim.

Updates to These Terms

We may revise these Terms of Service from time to time.

Updated versions become effective immediately upon publication. Your continued use of our website after any changes indicates your acceptance of the revised Terms.

Governing Law

These Terms shall be governed by the applicable laws governing our business operations, without regard to conflict of law principles.

Contact Us

If you have questions regarding these Terms of Service, please contact us.

📧 Email
help@mollycharm.com

📍 Business Address (Not a Return Address)

5107 Rigoletto St
Woodland Hills, CA 91364
United States

Please Note:
This address is provided for business correspondence only and is not our return address or return processing facility. Please do not send returned merchandise to this address. If you need to return an item, please contact our Customer Care team first to obtain return authorization and complete return instructions.

Thank you for choosing Molly Charm. We're committed to providing beautifully curated fashion, a secure shopping environment, and exceptional customer care with every order.