Shipping policy
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Last Updated: August 6, 2026
At Molly Charm, we're committed to getting your order to you quickly, safely, and efficiently. Please review the information below to better understand how we process and deliver your order.
Orders are typically processed within 1–3 business days (Monday through Friday, excluding weekends and public holidays).
After your order has been processed and shipped, you'll receive a shipping confirmation email with tracking information.
Please note that processing time does not include shipping transit time.
We currently ship within the United States.
| Shipping Method | Order Total | Shipping Fee |
|---|---|---|
| Standard Shipping | $0.00–$59.99 | $9.00 |
| Free Standard Shipping | $60.00 and above | FREE |
| Expedited Shipping | $0.00–$99.99 | $18.00 |
| Free Expedited Shipping | $100.00 and above | FREE |
Available shipping methods will be displayed during checkout.
At this time, Molly Charm ships within the United States only.
We currently do not deliver to:
Orders placed with unsupported shipping addresses may be canceled if delivery cannot be completed.
Once your package has been shipped, a tracking number will be sent to you via email.
Please allow 24–48 hours for the tracking information to become available after your shipment has been dispatched.
While we partner with reliable shipping carriers, delivery times may occasionally be affected by circumstances beyond our control, including:
We appreciate your patience and understanding if these situations occur.
Please carefully review your shipping address before placing your order.
Molly Charm is not responsible for delays, lost packages, or additional shipping fees caused by incorrect or incomplete shipping information provided during checkout.
If you notice an error after placing your order, please contact our Customer Care team immediately. We'll do our best to update your information before your order is shipped.
To speed up delivery, orders containing multiple items may occasionally be shipped separately.
If this happens, each shipment will have its own tracking number, and no additional shipping charges will apply.
If you have any questions regarding this Shipping Policy, please contact us.
📧 Email
help@mollycharm.com
📍 Business Address (Not a Return Address)
5107 Rigoletto St
Woodland Hills, CA 91364
United States
Please Note:
This address is provided for business correspondence only and is not our return address or return processing facility. Please do not send returned merchandise to this address. If you wish to return an item, please contact our Customer Care team first to receive return authorization and detailed return instructions.
Thank you for choosing Molly Charm. We're dedicated to providing dependable shipping, responsive customer support, and a seamless shopping experience from the moment you place your order until it arrives at your door.
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