Contact Us

Welcome to Molly Charm.

Your satisfaction means everything to us. Whether you have a question about a product, need help with an order, or simply want to get in touch, the Molly Charm Customer Care team is here to provide friendly, reliable support every step of the way.

💬 We're Happy to Help

Our support team is available to assist with:

  • Order updates & tracking
  • Shipping information
  • Returns & refund requests
  • Product details & sizing advice
  • Payment inquiries
  • General questions and feedback

To help us assist you more efficiently, please include your order number when contacting our team.

📧 Contact Information

Email
help@mollycharm.com

Customer Support Hours

Monday – Friday
9:00 AM – 6:00 PM ET

We strive to respond to all inquiries within 24–48 business hours.

📍 Business Address

Business Address (Not a Return Address)

5107 Rigoletto St
Woodland Hills, CA 91364
United States

Important Notice:
This address is provided for business correspondence only and is not our return address or return processing facility. Please do not send returned merchandise to this address. If you need to return an item, please contact our Customer Care team first to receive return authorization and complete return instructions.

✨ Thank You for Choosing Molly Charm

Every message matters to us. We're committed to delivering not only beautiful fashion but also exceptional customer care. Thank you for shopping with Molly Charm—we're always here whenever you need us.